1. Information We Collect
When you create an account and use ET Domains, we collect the following information:
- Account Information: Full name, email address, and hashed password.
- Transaction Data: Wallet transactions, deposit history, order details, and domain registration records.
- Cryptocurrency Addresses: Deposit wallet addresses generated for your account.
- Portal Credentials: If you provide EthioTelecom portal credentials for self-managed registration, they are encrypted with AES-256-GCM at rest.
- Usage Data: Pages visited, features used, and browser/device information via server logs.
2. How We Use Your Information
- To process domain registrations, renewals, and nameserver changes through EthioTelecom's portal.
- To manage your wallet balance and process cryptocurrency deposits.
- To send transactional emails (order confirmations, renewal reminders, deposit receipts).
- To provide customer support and respond to inquiries.
- To detect and prevent fraudulent activity.
3. Third-Party Services
We use the following third-party services to operate our platform:
- NOWPayments: For cryptocurrency payment processing. Your deposit amount, payment currency, and wallet address are shared to facilitate transactions.
- Resend: For transactional email delivery. Your email address is shared to deliver notifications.
- EthioTelecom Portal: Domain registration data (domain name, nameservers) is submitted on your behalf.
- Cloudflare Turnstile: For bot prevention on forms. Browser metadata is shared to verify you are human.
- Sentry: For error monitoring and performance tracking. Anonymized error reports may include request metadata.
4. Data Security
We implement industry-standard security measures including: passwords hashed with bcrypt (12 rounds), portal credentials encrypted with AES-256-GCM, HTTP-only secure session cookies with JWT tokens, and all communications encrypted via TLS. Your wallet balance and transactions are managed through atomic database operations to prevent inconsistencies.
5. Data Retention
We retain your account data for as long as your account is active. Domain registration records and wallet transaction history are retained indefinitely for audit purposes. If you delete your account, personal information (name, email) is removed, but anonymized transaction records may be retained for financial compliance.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your account and associated data.
- Export your domain and transaction data.
To exercise these rights, contact us at support@etdomains.tech.
7. Cookies
We use cookies and similar technologies to operate our service. You can manage your preferences through our cookie consent banner. We categorize cookies as follows:
- Essential (always active): HTTP-only session cookies to maintain your login state, admin session cookies, Cloudflare Turnstile cookies for bot protection, and a cookie consent preference cookie. These are required for the site to function and cannot be disabled.
- Analytics (opt-in): Sentry Session Replay captures anonymized session recordings to help us identify and fix bugs. Error tracking data may include request metadata. You can opt out through our cookie preferences.
- Functional (opt-in): Intercom messenger cookies enable live chat support. These cookies store chat state and conversation history. You can opt out through our cookie preferences — live chat will be disabled.
We do not use advertising cookies or sell data to third parties. You can update your cookie preferences at any time by clearing your browser cookies and revisiting the site.
8. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the service after changes constitutes acceptance of the revised policy.
